
01 / Fulfilment operations platform
Support Space
Seller operations, order investigations and customer support in one workspace, with AI-assisted replies reviewed by the team.
Next.js · Firebase · Gmail API · Freshdesk · ChannelDock
From SaaS products and internal tools to AI workflows and integrations, I turn manual processes into reliable software teams can use every day.

HARSHIL LAKHANI
Services & solutions
Full-stack software and practical automation, shaped around the way your team works.

WORKFLOW AUTOMATION
I connect email, CRMs, spreadsheets and APIs, then automate routing and data entry with clear rules and human review for exceptions.
Selected projects / 09
Client platforms, useful internal tools and the workflows behind them.

01 / Fulfilment operations platform
Seller operations, order investigations and customer support in one workspace, with AI-assisted replies reviewed by the team.
Next.js · Firebase · Gmail API · Freshdesk · ChannelDock

Carrier investigations & seller portal
A shipment issue becomes a tracked carrier investigation. Evidence, email replies and case updates stay connected to the order.

Document processing & payroll
Scanned employee documents are read, cross-checked and filled into a payroll template. Uncertain fields go to a person with the source page attached.

Property intelligence
Property valuation, portfolio tracking and market scenarios brought together in a full-stack investor workspace.

Knowledge search & human handoff
A document-grounded support assistant with a live dashboard and human handoff, so the conversation can continue when AI cannot help.

AI media workflows
A Python backend coordinating image, video, audio and document workflows through one media-generation platform.

Live warehouse coordination
A shared screen for staffing, tasks and workload across the warehouse floor—built to be read at a glance.

Property feasibility
Site documents, reviewed planning constraints, design concepts and costing feed into a traceable property feasibility report.

Social link analytics SaaS
Trackable links, traffic sources and campaign analytics in a web application built for understanding what happens after a click.
More work, implementation details and specialist tools.
Experience
Full-stack development across operational software, automation systems, backend services, and client-facing products.
April 2026 - Present
Self-Employed
Building full-stack web applications, internal operational tools, and autonomous AI workflow pipelines that eliminate manual bottlenecks.
September 2025 - March 2026
Nextbase Solution
Engineered scalable web systems, automated SEO publishing pipelines, and multi-service API integrations with robust database workflows.
January 2023 - August 2025
Coderbabu Infotech
Developed responsive web and mobile applications with Node.js backends, managing database architectures and full product lifecycles.
Writing
Practical breakdowns of automation workflows, AI systems, and the decisions behind them.
Visit the n8n & AI automation blogFeatured entry
AI label reading, order matching and an exceptions shelf
Read: 3PL Returns Processing Automation: A Practical GuideLost, damaged and not-delivered parcels, from seller form to credit
Read: Automate Carrier Claims and Parcel InvestigationsBacklog, pick rate, inflow forecasts and per-carrier SLA alerts
Read: Warehouse Carrier Cutoff Planning: Hit Every PickupBarcode rules, expected versus actual lane, and hourly reports
Read: Parcel Sorter Accuracy Monitoring for 3PL WarehousesStart a Project
Have a product, internal tool, or workflow that needs a reliable technical solution? Tell me what you are trying to improve.
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