
Fulfilment operations platform
Support Space
Seller operations, order investigations and customer support in one workspace, with AI-assisted replies reviewed by the team.
Project archive / 18
A closer look at the products, operations platforms and workflows I build. Original project presentations, working interfaces and the decisions behind them.

Project archive / 18

Fulfilment operations platform
Seller operations, order investigations and customer support in one workspace, with AI-assisted replies reviewed by the team.

Carrier investigations & seller portal
A shipment issue becomes a tracked carrier investigation. Evidence, email replies and case updates stay connected to the order.

Document processing & payroll
Scanned employee documents are read, cross-checked and filled into a payroll template. Uncertain fields go to a person with the source page attached.

Property intelligence
Property valuation, portfolio tracking and market scenarios brought together in a full-stack investor workspace.

Knowledge search & human handoff
A document-grounded support assistant with a live dashboard and human handoff, so the conversation can continue when AI cannot help.

AI media workflows
A Python backend coordinating image, video, audio and document workflows through one media-generation platform.

Live warehouse coordination
A shared screen for staffing, tasks and workload across the warehouse floor—built to be read at a glance.

Property feasibility
Site documents, reviewed planning constraints, design concepts and costing feed into a traceable property feasibility report.

Social link analytics SaaS
Trackable links, traffic sources and campaign analytics in a web application built for understanding what happens after a click.

Virtual fashion tools
A virtual try-on and garment-swapping product for exploring clothing in photos and videos.

Content & publishing workflows
AI-assisted content creation and multi-site publishing, with review steps and a reusable workflow for running content operations.

Website generation automation
A staged workflow for planning, building, reviewing and deploying niche websites, with dedicated agents for each part of the process.

n8n workflow automation
Customer feedback is analyzed and routed to the right team, with connected Slack, Airtable and email follow-up workflows.

Enterprise
A Dutch 3PL fulfilment company receives around 160 returned parcels a day for hundreds of sellers. Before this scanner, each parcel was matched to its order by hand in ChannelDock. Now a worker photographs the label, scans the items and taps accept or reject.

Enterprise
Shift Board is a live planning board for a Dutch 3PL fulfilment company. It compares the open pick backlog with each carrier's cutoff, forecasts the orders still to come and tells the shift lead how many pickers to move. After each pickup it emails a per-carrier SLA report, once.

Enterprise
This service watches the parcel sorter of a Dutch 3PL fulfilment company. The sorter sends a copy of every scan to a webhook, which works out the carrier from the barcode and checks the parcel went down the right lane. Managers get an accuracy email every hour.

Enterprise
A Dutch 3PL fulfilment company files parcel investigations and claims through a carrier partner's customer portal built on Freshdesk. The portal has no API, so every ticket was opened, checked and answered by hand. This bot does that work through a real browser and exposes it as a small HTTP API.

Mobile
OrganiX is a mobile marketplace designed around a local agricultural supply chain in Navsari, Gujarat. Farmers can buy organic fertilizer from plants and sell eligible raw material back through the same application.
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