Project archive / 18

Automation & full-stack case studies

A closer look at the products, operations platforms and workflows I build. Original project presentations, working interfaces and the decisions behind them.

Support Space project presentation

Project archive / 18

Explore the systems behind the screens

AI Returns Scanner | Label Reading & Returns Intake project presentation

Enterprise

AI Returns Scanner | Label Reading & Returns Intake

A Dutch 3PL fulfilment company receives around 160 returned parcels a day for hundreds of sellers. Before this scanner, each parcel was matched to its order by hand in ChannelDock. Now a worker photographs the label, scans the items and taps accept or reject.

Shift Board | Carrier Cutoff & SLA Planning project presentation

Enterprise

Shift Board | Carrier Cutoff & SLA Planning

Shift Board is a live planning board for a Dutch 3PL fulfilment company. It compares the open pick backlog with each carrier's cutoff, forecasts the orders still to come and tells the shift lead how many pickers to move. After each pickup it emails a per-carrier SLA report, once.

Sorter Monitor | Parcel Sorter Lane Accuracy project presentation

Enterprise

Sorter Monitor | Parcel Sorter Lane Accuracy

This service watches the parcel sorter of a Dutch 3PL fulfilment company. The sorter sends a copy of every scan to a webhook, which works out the carrier from the barcode and checks the parcel went down the right lane. Managers get an accuracy email every hour.

Carrier Portal Bot | Claims & Ticket Automation project presentation

Enterprise

Carrier Portal Bot | Claims & Ticket Automation

A Dutch 3PL fulfilment company files parcel investigations and claims through a carrier partner's customer portal built on Freshdesk. The portal has no API, so every ticket was opened, checked and answered by hand. This bot does that work through a real browser and exposes it as a small HTTP API.

OrganiX project presentation

Mobile

OrganiX

OrganiX is a mobile marketplace designed around a local agricultural supply chain in Navsari, Gujarat. Farmers can buy organic fertilizer from plants and sell eligible raw material back through the same application.

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